Posts on Employee Performance Evaluation

Pulling Off Pay for Performance: Lessons from MPA Research

Thursday, April 14th, 2016

Pay-for-performance (P4P) has been a hot topic among public and private managers for years. The concept is popular because it embraces the ethos of rewarding hard work. Furthermore, the “new normal” for the public sector is to do more with less and P4P seems like one strategy to accomplish that. For private sector firms, pay-for-performance […]

Serenity Now! Managing Emotional Labor in the Local Government Workplace

Friday, April 1st, 2016

Fans of the show Seinfeld may remember the episode where Frank Costanza (George’s father) tries a new approach to keeping himself calm. When his blood pressure is on the rise, he is supposed to say to himself “Serenity Now”. But instead of saying it calmly, he shouts it. Like, “SERENITY NOW!

Why’d She Do That? Explaining Workplace Behavior and Why It Matters

Monday, October 14th, 2013

The boss walks by your office with a scowl on her face. Your employee rolls his eyes halfway through your comments in a meeting. Your project fails miserably.